Eagle Cap Strategy

Content built on persuasion science.

Twenty years in brand and content strategy, and a Ph.D. researching why people say yes. I'll build the content system behind your brand and marketing, then train your team to run it. Director-level strategy without a director's salary.

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Andrea Lawyer-Lucas, Ph.D.
Brand and content strategist, persuasion researcher

I believe content should be scientifically structured so it can tell stories creatively.

Most organizations have content, and many think they have a plan. Few know how to make that content work for the very different people they need to reach.

What persuades one customer can lose another. Picking the right channels is only the start. You also need to know how each channel works and what each audience needs from it.

That's where I come in. I decide what each channel says, who it's for, when it reaches them and how it adapts for each audience, from your website and social media to email, sales materials and events. The result is one connected content system where every piece has a job.

How I work

Five stages, whether the client is a startup, a nonprofit, a publisher or a large company.

  1. Research

    I study who your audience is and how they make decisions, starting with your own data.

  2. Define

    I turn that research into personas and a messaging framework based on what persuades each group.

  3. Build

    I design the content pillars, customer journeys, editorial calendar, writing standards and AI-assisted workflows.

  4. Hand off

    I document everything and train your team to run and grow the system on their own.

  5. Refine

    If you'd like ongoing support, I review the results with you to sharpen your system as your audience and business grow.

Ways to work together

Every project starts with an audit. From there, your team can put the findings to work, or I can build the full system with you. Ongoing strategy support can be added to either, or on its own.

Audience & persuasion audit

About 3 to 4 weeks. Where every project starts.

I look at who your audience is, how they make decisions and how well your current content reaches them.

  • Audience personas based on research
  • A review of your current content and messaging
  • A written roadmap your team can act on

Content architecture build

About 8 to 12 weeks after the audit

Everything in the audit, then I build your full content system and train your team to run it.

  • Positioning and messaging framework
  • Customer journeys and funnels built for each persona
  • Content pillars and an editorial plan across channels
  • Writing standards for your team
  • AI-assisted content workflows, including custom AI skills and agents set up to handle marketing tasks
  • Documentation and team training

Fractional content strategist

Ongoing, on its own or added to either option

Senior content strategy for your leadership team on a part-time basis. I help you plan launches, campaigns and growth without adding a full-time role.

  • Regular work with your CEO and leadership team
  • Launch and campaign planning
  • Guidance for your content team
  • Building your team's AI skills, workflows and agents as your needs grow
300,000+data points analyzed in my doctoral research on influencer persuasion

The research behind my work

My Ph.D. at the University of Manchester's Alliance Manchester Business School produced the first known quantitative typology of social media influencers. It shows which influencer behaviors build trust and lead people to respond and buy.

I use the same approach to build personas and messaging for my clients.

A $2M sale, from launch to exit

I co-founded AutoFocus and wrote the marketing plan that took it from launch to seven franchise territories in three states, ending in a $2M sale.

Six-figure deals and multi-year contracts

At a national publisher, I built a branded content library and designed content packages around what advertisers needed, closing six-figure deals and multi-year contracts.

700,000+ senior executives

I led a team of 12 producing daily industry briefings for C-suite readers in advertising, media and telecom, one of the company's largest B2B portfolios.

Newsletter audience from 200K to 500K+

I grew a national digital publication's newsletter by segmenting subscribers into personas. Open rates rose 48%, click-throughs 70% and engagement 318%.

Enterprise and consumer content under one plan

For a leadership development company and its consumer app, I built the full content architecture, with messaging that serves both audiences.

CTAM's SmartMove campaign

I built the content structure for the campaign, which drew more than 200,000 visitors a month and is still in use.

Brands and organizations I've worked with

  • National Association of Broadcasters
  • CES
  • Cox Communications
  • USA Today
  • Business Insider
  • The 4A's
  • American Advertising Federation
  • CTAM
  • eHow
  • Gloo
  • Northwest University
Andrea Lawyer-Lucas, Ph.D.

About Andrea

I've spent twenty years in B2B trade media, consumer publishing, advertising associations and consumer software startups. In every role, I start by learning who the audience is and how they make decisions, then build the systems that reach them.

I've built newsletter departments, content libraries and company-wide content plans from scratch. I taught master's-level marketing strategy at the University of Manchester, and I teach communication as an adjunct professor today. I also write novels, which is a big part of why I believe structure and storytelling belong together.

Ph.D., Business, Management Sciences and Marketing, University of Manchester. MBA, Liberty University. B.S., Psychology. Fellow of Advance HE.

Start with a conversation

Tell me what you're working on and where you want it to go. If I'm not the right fit, I'll say so.

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